Overview
Best India Sourcing (BIS) is an India‑based sourcing agent that helps brands find and work with vetted manufacturers in India. This policy describes our privacy practices for site visitors, prospects, and clients. It’s for transparency and does not constitute legal advice.
Who we are
Trading name: Best India Sourcing (BIS) · Location: Coimbatore, India · Email: info@bestindiasourcing.com · Phone/WhatsApp: +91 94883 34412
Scope
This policy applies to: our website (bestindiasourcing.com), contact and consultation forms, email and WhatsApp communications, and our sourcing services (supplier shortlisting, samples, labeling, inspections, logistics coordination).
Data we collect
This policy applies to: our website (bestindiasourcing.com), contact and consultation forms, email and WhatsApp communications, and our sourcing services (supplier shortlisting, samples, labeling, inspections, logistics coordination).
Information you provide
Contact details (name, email, phone/WhatsApp), consultation details (product, target price, reference links, quantity), and messages you send us.
Automatic data
Usage data such as device/browser, pages viewed, approximate location, referring URLs, and cookies or similar technologies. See our Cookies Policy.
Communications & operational data
Emails/WhatsApp messages, call notes, and project documentation while delivering services.
Transactional & logistics data
Supplier quotes, purchase orders, shipment details, and inspection reports when you become a client. Factory payments are made directly to suppliers; we do not process those payments on your behalf.
How we use your data
- To respond to enquiries and schedule consultations.
- To provide sourcing services (supplier matching, samples, labeling, QC, logistics liaison).
- To operate, secure, and improve our website and services.
- To send optional updates/marketing with your consent (you can opt out any time).
- To comply with legal obligations and enforce agreements.
Legal bases (EU/UK GDPR)
Cookies & similar tech
We may use first‑party and third‑party cookies for analytics and functionality. You can manage preferences via our banner and through browser settings. See our detailed Cookies Policy.
WhatsApp, email & third‑party services
When you click WhatsApp, you interact with Meta/WhatsApp and their privacy terms apply. We also work with hosting, analytics, email, and form providers as processors under appropriate agreements. We only share data necessary to run our services.
Data sharing & international transfers
We may share your data with: (a) service providers (hosting, analytics, email, forms); (b) factories, inspectors, or logistics partners as needed to provide services; and (c) where required by law. If data is transferred outside your region, we use appropriate safeguards (e.g., standard contractual clauses or equivalent).
Retention
Enquiry data is generally kept for up to 24 months from last interaction. Client records are retained as required for operations and accounting. You may request deletion where applicable.
Your rights
Subject to law, you may request access, correction, deletion, restriction, objection, or portability of your personal data; withdraw consent where we rely on it; and lodge a complaint with your local supervisory authority. To exercise rights, contact
info@bestindiasourcing.com.
Security
We implement reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is 100% secure.
Children
Our services are not directed to children under 16, and we do not knowingly collect their information.
Third‑party links
Our site may link to external sites. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. We will update the “Last updated” date above and post the revised policy here.
Contact
